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The Long Tail of the AWS Outage

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Cody Pierce
Published on: 
October 21, 2025

Mark St. John. Co-Founder and COO throws his hat in the ring on the recent AWS outage covered by WIRED.

Mark Says

““Cloud computing is a marvel, but the heart of it is a never-ending list of complex services and dependencies that are always one configuration away from failure," says Mark St. John, chief operating officer and cofounder of the systems security startup Neon Cyber.

Speaking generally about hyperscalers, St. John echoed Williams' point that in exchange for the mature architecture and secure baseline of cloud platforms, customers cede control of their underlying digital infrastructure and the extent to which their cloud provider is or isn't investing in resilience and contingency planning at a given time. “At a certain scale, operational validation for service providers can't be a casualty of cost-cutting,” St. John says”

Read the fantastic article by WIRED at https://www.wired.com/story/aws-cloud-outage-long-tail/

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